I am pleased to announce that my inquiry about solar services has been resolved thanks to the enthusiastic assistance from Mr. Karthik S at Kraft. His dedicated approach and effective execution have resulted in high solar production with Kraft Solar. I made my purchase influenced by positive recommendations from friends, and I am now also benefiting from this choice.
It is advisable for all employees, particularly those in customer service, to adopt a uniform approach.
I highly recommend this brand.
I recently installed a 3KW solar system at my home in Muvattupuzha, and I’m extremely happy with their service and quality. The team was absolutely top-notch and very professional. Even though they committed an average production of 12 units per day, I’ve been getting up to 18 units! As a first-time customer with zero knowledge in this field, I was initially worried about getting scammed, but now I feel completely stress-free and confident that I made the right choice. Highly recommended!
I have been doing a research from long for a reliable solar provider for my home and kraft Solar was the answer. From 1st interaction to seamless support throughout and final installation to delivery and technical guidance have been great.
In my experience the curated offering they have without subsidy and advice on bank support stands out.
I would highly recommend recommend Kraft Solar if you are looking for one.
Invoice No.: KS/GST-422/24-25
I installed a 5kW solar system from Kraftwork Solar in 2024, but the after-sales service has been disappointing and time-consuming.
Solar installation is a major long-term investment, so reliable support is essential. I was told two panel wash services would be provided (though I later realized this wasn’t included in the written agreement, it was clearly communicated during discussions). The agreement also mentions quarterly maintenance for 5 years, yet in over a year they have visited only once.
In general, for any service request, I have to make multiple follow-up calls (often 10–12 calls) just to get a response or schedule a visit. During the only maintenance visit (which happened after around 10 follow-ups), a issue was identified, but it is still not resolved.May be I need to call 20 times to get it resolved.
I had opportunities to refer Kraftwork Solar to friends planning solar installations, but with this level of after-sales support, it’s difficult to recommend them.
Very worst service,
Even KSEB people comes on time for inspection and fixes net meter, still after fixing net meter production dint start because the kraft solar staff is unavailable,
They has only few staffs these few staffs are going for service all over kerala
BINOY PAUL
4 months agoI am pleased to announce that my inquiry about solar services has been resolved thanks to the enthusiastic assistance from Mr. Karthik S at Kraft. His dedicated approach and effective execution have resulted in high solar production with Kraft Solar. I made my purchase influenced by positive recommendations from friends, and I am now also benefiting from this choice. It is advisable for all employees, particularly those in customer service, to adopt a uniform approach. I highly recommend this brand.
Na Be
8 months agoI recently installed a 3KW solar system at my home in Muvattupuzha, and I’m extremely happy with their service and quality. The team was absolutely top-notch and very professional. Even though they committed an average production of 12 units per day, I’ve been getting up to 18 units! As a first-time customer with zero knowledge in this field, I was initially worried about getting scammed, but now I feel completely stress-free and confident that I made the right choice. Highly recommended!
Shon Davis
5 months agoI have been doing a research from long for a reliable solar provider for my home and kraft Solar was the answer. From 1st interaction to seamless support throughout and final installation to delivery and technical guidance have been great. In my experience the curated offering they have without subsidy and advice on bank support stands out. I would highly recommend recommend Kraft Solar if you are looking for one.
Biju
2 months agoInvoice No.: KS/GST-422/24-25 I installed a 5kW solar system from Kraftwork Solar in 2024, but the after-sales service has been disappointing and time-consuming. Solar installation is a major long-term investment, so reliable support is essential. I was told two panel wash services would be provided (though I later realized this wasn’t included in the written agreement, it was clearly communicated during discussions). The agreement also mentions quarterly maintenance for 5 years, yet in over a year they have visited only once. In general, for any service request, I have to make multiple follow-up calls (often 10–12 calls) just to get a response or schedule a visit. During the only maintenance visit (which happened after around 10 follow-ups), a issue was identified, but it is still not resolved.May be I need to call 20 times to get it resolved. I had opportunities to refer Kraftwork Solar to friends planning solar installations, but with this level of after-sales support, it’s difficult to recommend them.
Sarfraz Ali
a month agoVery worst service, Even KSEB people comes on time for inspection and fixes net meter, still after fixing net meter production dint start because the kraft solar staff is unavailable, They has only few staffs these few staffs are going for service all over kerala