We have been following up with Kraftwork for the past two months regarding the installation and approval of our solar panels. Before receiving the payment, their team appeared prompt and professional. However, once the payment was made, the service turned absolutely pathetic.
They are completely unpunctual and show a total lack of responsibility. It took them an unreasonably long time just to complete the panel installation, and now we are struggling to get approval from KSEB. This delay is entirely due to their incompetence—they have no clear understanding of the paperwork required for approval and have continuously made mistakes throughout the process.
Shockingly, their staff doesn't even know which forms are required for the KSEB approval. Their level of knowledge is appalling. On top of that, they can't even distinguish between a customer signature and a vendor signature. It's clear that the team is poorly trained and lacks even the basic understanding needed to handle such projects.
Now, we've had to visit the KSEB office ourselves and take over tasks that we had already paid Kraftwork to handle.
This entire experience has been nothing but frustrating. I strongly urge others: never ever approach this company for anything. It’s simply not worth the stress, time, or money.
I recently installed a 3KW solar system at my home in Muvattupuzha, and I’m extremely happy with their service and quality. The team was absolutely top-notch and very professional. Even though they committed an average production of 12 units per day, I’ve been getting up to 18 units! As a first-time customer with zero knowledge in this field, I was initially worried about getting scammed, but now I feel completely stress-free and confident that I made the right choice. Highly recommended!
I had my solar panels installed by Kraftwork two years ago, and the experience was fantastic. The team was professional and efficient, completing the installation on schedule. The quality of the panels is impressive, and I've seen significant savings on my energy bills since then. Overall, I highly recommend Kraftwork for anyone looking to switch to solar energy!
The service provided them is really good and we are satisfied with them, And also we don't have any complaints so far until now. My solar panels have been running perfectly and the team was super helpful throughout the process.
Thank you the entire team at Kraftwork solar Private Limited for an exceptional service experience during the installation of my solar panels. From the moment I transferred the token amount, It took merely 20-22 days for the installation process to be completed. This swift turnaround time is not just impressive, but also indicative your team’s commitment to delivering quality services within a short span.
I would like to extend my gratitude to Ms. Vidya and Ms. Sandhya in particular for their outstanding professionalism. Thieir coordination and follow up efforts were seamless, ensuring smooth communication between myself, KSEB team and other parties involved.
Based on my experience. I highly recommend Kraftwork solar Private Limited to anyone in search of professional and efficient solar installation team.
To the Kraftwork team: I am eager to witness the same level of energy and dedication in your future service related to my solar panel and its accessories. Keep up the excellent work and thank you once again for your job. Well done.
Aaqhil Safdar
2 weeks agoWe have been following up with Kraftwork for the past two months regarding the installation and approval of our solar panels. Before receiving the payment, their team appeared prompt and professional. However, once the payment was made, the service turned absolutely pathetic. They are completely unpunctual and show a total lack of responsibility. It took them an unreasonably long time just to complete the panel installation, and now we are struggling to get approval from KSEB. This delay is entirely due to their incompetence—they have no clear understanding of the paperwork required for approval and have continuously made mistakes throughout the process. Shockingly, their staff doesn't even know which forms are required for the KSEB approval. Their level of knowledge is appalling. On top of that, they can't even distinguish between a customer signature and a vendor signature. It's clear that the team is poorly trained and lacks even the basic understanding needed to handle such projects. Now, we've had to visit the KSEB office ourselves and take over tasks that we had already paid Kraftwork to handle. This entire experience has been nothing but frustrating. I strongly urge others: never ever approach this company for anything. It’s simply not worth the stress, time, or money.
Na Be
a week agoI recently installed a 3KW solar system at my home in Muvattupuzha, and I’m extremely happy with their service and quality. The team was absolutely top-notch and very professional. Even though they committed an average production of 12 units per day, I’ve been getting up to 18 units! As a first-time customer with zero knowledge in this field, I was initially worried about getting scammed, but now I feel completely stress-free and confident that I made the right choice. Highly recommended!
darly john
a year agoI had my solar panels installed by Kraftwork two years ago, and the experience was fantastic. The team was professional and efficient, completing the installation on schedule. The quality of the panels is impressive, and I've seen significant savings on my energy bills since then. Overall, I highly recommend Kraftwork for anyone looking to switch to solar energy!
Alex Abraham
11 months agoThe service provided them is really good and we are satisfied with them, And also we don't have any complaints so far until now. My solar panels have been running perfectly and the team was super helpful throughout the process.
Sivaraj Chandran
9 months agoThank you the entire team at Kraftwork solar Private Limited for an exceptional service experience during the installation of my solar panels. From the moment I transferred the token amount, It took merely 20-22 days for the installation process to be completed. This swift turnaround time is not just impressive, but also indicative your team’s commitment to delivering quality services within a short span. I would like to extend my gratitude to Ms. Vidya and Ms. Sandhya in particular for their outstanding professionalism. Thieir coordination and follow up efforts were seamless, ensuring smooth communication between myself, KSEB team and other parties involved. Based on my experience. I highly recommend Kraftwork solar Private Limited to anyone in search of professional and efficient solar installation team. To the Kraftwork team: I am eager to witness the same level of energy and dedication in your future service related to my solar panel and its accessories. Keep up the excellent work and thank you once again for your job. Well done.