Kongu Energies

We bought Exide Batteries from them. The existing inverter was checked by them and the load was calculated before the purchase. If the inverter was the issue why wasn't I informed before my purchase? All free services were not promptly done, mostly to check the wiring or to reduce one or two machines because the load bearing was a problem from the beginning . Other services they attended were all paid for. Any disagreement in the accusation, I urge the highest medal holder of the office to visit and check in person as to the capacity it holds now. Easy to quarrel than to put some efforts to gather actual facts. Inspite of their engineer visiting us, inspecting the load thoroughly as I was the one who noted down the units as he gauged them, they sold us an insufficient capacity and we spent a bomb on that. On confronting they blamed us over adding just one additional machine and was very rude and disrespectful when we sought a solution from them. Their own electrician did the rewiring who knew very well what was connected and what was not . They promised 7 machines connection right now the batteries can barely hold 3. We spent another couple of Tens of thousands after that in re-wiring and disconnecting most of our essential requirements. We stopped calling them for services as the last time someone came to fill distilled water in the batteries leaked the acid and that eroded the floor. Also the batteries were so badly placed that the water input units are facing the wall at a tight end where we cannot even access. On asking about this they were reckless answering that they can't send a person for this alone. May be next time when someone's around. On hearing this I was so frustrated deciding not to call them ever after. How unprofessional can they get. Outdoing their miserable service every single time. As professionals they should've told us what suits best or provided honest solution atleast after the damage is done or shouldn't have taken the order if they aren't sure. The purpose is lost at the end of it all. We are constantly struggling with what was bought. Can't sell it for peanuts and can't keep it for full use. Every time there is a power cut we are in crisis. Sheer unethical and ill-mannered owner (he raised his tone and snubbed me like in a discriminate fashion) and a carefree team. All this while I was only asking for a solution. Money is paid what do they care! In the pictures I have attached one can very well see how the batteries are fixed with water inlets facing the wall with difficult accessibility and the acid leak on the floor and it's damages from the last visit of their service executive. Beware and make sure you know what you are getting into with them. Their approach can be misleading.

A reliable company for purchasing and servicing APC products. They offer excellent support and expertise, ensuring smooth and efficient service. Highly recommend for APC product needs!

I highly recommend for anyone looking for reliable and high quality service. Keep up great work!

I have used their product for 3 years and have received proper service any time there has been a need. something which most other providers lack. They have a proper database to query customers. So all you need to do is call and they have all details right from the date of purchase even if it is 3-4 years old. Slightly overpriced when compared to other vendors but the quality of after sales service that you get gives you the ultimate peace of mind.

One of your happy customers. Requested for service by 10:15am and was assigned a technician, Mr Guru by 10:20am and he reached at 11:00am and now the service is completed. He was professional and courteous, good hands-on knowledge too. Way to go Mr Periyasamy. You are going to make it big if you deliver the same level of service quality, consistently. Kudos!